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You are here: Home > Shipping
| Order by 2:00 p.m. on… |
Get your delivery on… |
Shipping cost |
| Monday |
Tuesday |
Free |
| Tuesday |
Wednesday |
Free |
| Wednesday |
Thursday |
Free |
| Thursday |
Friday |
Free |
Shipping Information
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All food items are shipped fully cooked & frozen, vacuum sealed and packed with dry ice and frozen gel packs. All food items are PERISHABLE. Please refrigerate or freeze upon arrival.
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All Rib and Shoulder orders are shipped via FedEx Priority Overnight.
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All Sauce and Seasoning orders are shipped via FedEx Ground, guaranteed within 3 – 5 business days.
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We have a release with FedEx so all packages are left whether someone is home or not. Please alert the recipient that a perishable package is being shipped to them. The Rendezvous is not responsible for spoiled packages when a customer is not notified. Please confirm that the recipient will be in town before you place an order. We appreciate your business and want to ensure that all orders are received in the best condition.
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Next day delivery for Ribs and Shoulder is available until 2 P.M. Central time.
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To guarantee delivery we must have a proper and complete address (i.e. apartment number, suite number, floor number, company name, etc.) as well as a working phone number for the recipient.
We DO NOT ship to P.O. Boxes, A.P.O., F.P.O., or outside of the United States.
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TO ENSURE TIMELY DELIVERY, IT IS IMPERATIVE THAT YOU PROVIDE THE CORRECT SHIPPING ADDRESS. WE ARE NOT REPONSIBLE FOR CHANGING ADDRESSES OR CONTACTING RECIPIENTS.
In the event of an incorrect address, The Rendezvous staff and/or Federal Express will try to contact you if the mistake is caught within a reasonable amount of time. If you cannot be contacted and the correct address cannot be obtained, per USDA regulations, the box will usually be destroyed.
If The Rendezvous is responsible for the address mistake, we will glady re-ship your box free of charge. If the customer is responsible for providing the incorrect address, the customer will be charged if a new box is to be re-shipped.
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We DO NOT ship to P.O. Boxes, A.P.O, F.P.O., or outside of the United States.
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Shipments to Hawaii & Alaska are subject to a $25.00 SurCharge.
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We appreciate your business and work hard to make your shipping experience a good one.
Let us know if you have questions about shipping your order. And enjoy your Rendezvous ribs!
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